Professional Services Business Blog

Articles for agency founders, managers and consultants about organizational analysis and decision making

Step-by-step instruction for agencies, marketers and managers on how to enable cookies after cookie consent is given with Google Tag Manager.

Tick – straightforward time-tracking software to help your team run more profitable projects

First let's take a look at the initial steps you should take to face up to the blunder and then we'll go deeper with some expert advice on how to handle screw ups with finesse

Consulting firms around the world are acquired by competitors or decide to merge with other consultancy companies

Podcast with Andrey Baskov, founder and full-stack CEO of Metric.ai. Wouldn't it be great if you could look at each of your projects and know, in one place, which one's were most profitable without having to export data from your project management tool, time tracker, and CRM separately and then merge them together?

How did time tracking start? What types of time trackers are currently on the market? Is unobtrusive time management possible? How could AI help measure time?

What Makes a Professional Services Company Successful? How customers themselves can be involved in operational processes?

After investigation into more than 30 resources about KPIs (a study that took 16 hours) and personal experience in the industry (10 years), we came up with 10 key performance indicators for you to track in your organization.