Each KPI is a tab which shows the overall information and segmentation of the metric. Each hours metric has a planned trend and a forecast. Hours are visualized by month and by week over time or cumulatively.
Hours KPIs in the organization dashboard in Metric.ai
As a top manager of an agency, you would like to see billable hours for this month to be sure you are achieving target value, and you would like benchmark departments.
Hours dashboard use case example
You should switch to the period of "This month" and enable cumulative by-date visualization to see that, this month, you are operating according to plan and you have extra capacity. The marketing department delivered most of all billable hours. To have proper planned hours, we suggest the use of connect resource scheduling software like Float.