Hours Dashboard for Professional Services

Working time analytics for consulting firms in an easily accessible dashboard
with granular segmentation, history, and forecasting
Hours are the main reflection of work. Metric.ai collects information from multiple services and calculates the capacity, billable, and internal hours of the organization.

You can select the type of employees to represent the organization's hours:
  • All employees
  • Billable employees
  • Internal employees (overhead)
It is common practice to track time offs in particular projects. With Metric.ai, you can exclude or include time off in the hours dashboard output.

Any KPI in Metric.ai could be viewed in different time periods:
  • This week
  • Last week
  • Last 30 days
  • This month
  • Last month
  • Next 6 weeks
  • This quarter
  • Last quarter
  • This year
  • Last year
  • Last 12 months
  • Last 3 years
  • All period
  • Custom period
Metric.ai interface: preferences of the hours dashboard
Metric.ai interface: preferences of the hours dashboard
KPIs of the hours dashboard are:
Each KPI is a tab which shows the overall information and segmentation of the metric. Each hours metric has a planned trend and a forecast. Hours are visualized by month and by week over time or cumulatively.
Hours KPIs in the organization dashboard in Metric.ai
Hours KPIs in the organization dashboard in Metric.ai
Each hours metric can be segmented by:
  • Client
  • Project
  • Employee
  • Department
  • Company
  • Office
  • Role
  • Custom group
Hours metrics, default segments in Metric.ai
Hours metrics, default segments in Metric.ai
As a top manager of an agency, you would like to see billable hours for this month to be sure you are achieving target value, and you would like benchmark departments.
Hours dashboard use case example
Hours dashboard use case example
You should switch to the period of "This month" and enable cumulative by-date visualization to see that, this month, you are operating according to plan and you have extra capacity. The marketing department delivered most of all billable hours. To have proper planned hours, we suggest the use of connect resource scheduling software like Float.
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